Friday, May 24, 2013

Preparing for Employee Photo Day



At Terrapin we've always said that people like doing business with other people.  A website and marketing materials provide the perfect opportunity to introduce the team that makes your business unique.  Whether you hire a professional photographer or decide to use a point-and-shoot camera, taking some time to plan an employee photo day will give you a better shot at getting great photographs.


1.  Decide Who Needs to be Photographed -  Typically the management team will be photographed individually.  But don't stop there.  Think of how you can group other employees together - sales team, administrative staff, etc and get photos of them too.  If you have a large number of employees a team photo easily communicates the size of your organization.  Create a list of all the photos (and whose in them) so that you, your staff and your photographer can stay organized.

Decide Who Needs to be Photographed


2.  Select a Variety of Locations - The interior and exterior of your facility can provide unique backdrops for your photographs.  Take a few minutes to look around and see what might work.  A solid colored wall, someone's work area, the main entrance to the building all make great candidates.

Solid Color Background
Select a Variety of Locations - Solid Color Backgrounds

Inside Your Location
Select a Variety of Locations - Indoors

Take Advantage of the Beauty of Nature
Select a Variety of Locations - Ourdoors 

3.  Set a Dress Code - Whether uniforms, logo'd shirts or just company colors, a dress code will add consistency to the photos.

Set a Dress Code 

4.  Prepare Your Team - Make sure employees are aware of the dress code, time of photographs and anything else that may be expected of them.  Provide as much advance notice as possible and then remind them a few days prior.  This way they can look their best.


Prepare Your Team 

5.  Make it a Fun Event - Some people love being in front of the camera.  Others... not so much.  Come up with ideas to help lighten the mood.  Food, music, laughter.  If you're employees are having a good time it will show through in the photographs.


Make it a Fun Event


Some time spent planning will save time and stress for everyone come photo day.  Happy planning!

Wednesday, April 24, 2013

3 Steps to Keep Your Company History Current

During our years in business we've met with a lot of companies around RI and Southeastern MA.  Some have been around for decades, others over a century.  We commonly see old framed photos around their offices and it's always interesting to us to get a glimpse into the past and see how it was done "back in the day".

As we start a new project we're excited to have all this great photography to work with... and then it happens.  It turns out that many of these companies have not done a good job of documenting the past 10 or more years of their history.  There is little to no photography for us to work from.

Digital photography has come a long way in the past decade.  A point and shoot camera, even the camera on your mobile device can capture an impressive photo.  You just have to be on the lookout for things to photograph:

1. Things that are New
  • Employees or key personnel
  • Products and services
  • Equipment, vehicles, capabilities
  • New location or facility remodel

2. Events that are Timely
  • Recently completed project
  • Company outings / celebrations
  • Special sales or celebrity appearances
  • Employee training sessions
  • Exhibit at a tradeshow

3. Achievements that are Recognized
  • Awards & certifications
  • Employee recognition
  • Speaking engagements

If you get yourself in the habit of taking photos on a regular basis, you'll soon have a treasure trove of recent happenings that you can use to market your business online, in print, or through social media.  And you will give someone 50 years down the road more interesting photos of the past to learn from.

Monday, April 15, 2013

Choosing Between Commercial and Stock Photography


To effectively market your small business, you need eye-catching photography front and center. Two excellent options can load your marketing strategy with images that pop; high quality stock or commercial photography.

Commercial or Stock; You Win Either Way
Both commercial and stock photography convey a tone of professionalism and pique customer interest. A powerful stock image on your brochure cover or a homepage slideshow of commercial photography engages readers and visitors.

Commercial and stock both draw attention to your marketing collateral, but they have their differences. It comes down to your small business’ wants, needs and budget.


Controlling Your Company Image
A key advantage of commercial photography is control. You determine what the camera lens captures:
  • You control your company’s unique image and portrayal
  • You control exactly how your brand is built going forward
Commercial photography is more expensive, but you own the photos free and clear. If the money isn’t there or you want to invest elsewhere, stock photography is the ideal alternative.


Your Company Image is in-Stock
Carefully chosen, compelling stock images can give you the same results as commercial photography. Among many factors to consider in the stock selection process is relevance. Choose stock photos that tie in to your company, product or service.

Services like iStock boast a catalog of millions of photos by category. You don’t need to be an expert photographer. Simply browse the libraries and ask yourself; “Do I want this image representing my company?” Trust your judgment, instinct and keep an eye out for:
  • Out-of-date or general poor quality photos
  • Photos featuring “overposed” or stiff-looking people
  • Similar photos being used by your competition
Stock photos come with a lower cost, but there is a price spectrum. Spend on the higher end of this scale. These photos are less likely to have been purchased by competitors, making them more exclusive.



Mix and Match Commercial and Stock
Stock-only or commercial-only strategies might not work for you. Not a problem; simply combine the two.

Lead your direct mail with a customized commercial photo, then fill out the piece with corresponding stock images. This stock/commercial team-up gives you budget flexibility and a commanding company message.

Choose YOUR Best Option
Your photography is on the front line of your company’s sales efforts. You know your business and industry. You know what works and what turns potentials away. Whether you hire a commercial photographer, utilize the boundless supply of polished stock photos or unite the two, just apply your expertise to the process for a strategy that sells.

Wednesday, April 3, 2013

Marketing is Easier with Quality Photography

Marketing is Easier with Quality ContentYour marketing materials are the first impression your small business makes to potential customers. Visitors literally make a 50 millisecond visual assessment of your company website. Printed collateral and advertising have a similar small window to impress. This fraction of a glance will determine if they will call you or move on to a competitor.

To pass this visceral test, your marketing campaigns need quality photography. This includes professional digital images of:
  • People
  • Products and services
  • Business locations


Get Your Team In Frame
Stedman & Kazounis Plumbing & Heating - People Photography by Terrapin Art & Design



Get Your Team in Frame
You greet customers with a smile and welcoming introduction. Your business marketing materials need to make the same human connection, meaning photos of people. Smiling people on your brochures,direct mail and other materials deliver the same impact of a friendly, in-person reception. 

Professional and Positive Photographs of Yourself & Your Team
White Cross Pharmacy - Portrait Photography by Terrapin Art & Design

Once you’ve established this human connection, you must reach the next level with a personal connection. Professional and positive photographs of yourself and your team in action make customers feel like you’ve already met upon that first handshake.
Customers want an idea of what they’re buying. Detailed, educational photos allow customers to experience your service or handle your product digitally.

Feature team members producing or handling your products, or delivering services to a customer. Effective photos bring customers to your door for that closer look at what your small business offers. 
“This is the Place”
Your facility, store or office needs to convey the same productivity and professionalism online as it does in person. Get some outside shots of your business, making it recognizable to new arriving customers who viewed it online. 

Interior Photography of You Business
Benjamin's Restaurant - Location (Interior) Photography by Terrapin Art & Design
Encapsulating, wide shots of the inside of your facility show the scope of your company. Team members hard at work at their desk or workbench displays your dedication and the benefits of partnering with your company. 

Your small business has years of experience, highly-skilled employees and markets with well-written,informative content. But poor quality photos might scare off potential customers before they can learn about your company’s capabilities. Give customers the true experience of your small business using professional custom marketing photography.

Check in with Terrapin and our next Shout Box installment, a breakdown of stock photography vs. customer commercial photography in small business marketing. 

Thursday, March 28, 2013

Is QR Your Code for Success?

QR Codes are a simple way for your customers to connect with your business
Try the QR Code Above & Visit Terrapin's Website!
QR codes are a convenient and simple way for customers to connect with your business. For your customers, typing your website URL is like a long walk between printed collateral and the mobile web; QR offers them a ride.



Does QR Technology Fit Your Business?

Does QR Technology Fit Your Business?
For your company to enjoy the many benefits of the quick response code, there are a few requirements:
  •  Are you actively marketing your company?
  •  Does your company have an updateable website?
If you answered yes and yes, you’re in business. QR codes can be easily integrated with your existing marketing strategies. Think of your marketing campaign’s destination as a room with multiple entryways; QR codes are one of these doors.


The Web's Skeleton Key

The Web’s Skeleton Key
So what “rooms” can QR codes open when scanned by a smartphone? Any you’d like customers to find. QR codes can access anything with a web address:
  • Targeted site pages
  • Newsletter signup or special offers
  • Social media pages


Applications for All Industries

Applications for All Industries
Any printed marketing piece such as a display, flier or sign is prime real estate for your QR codes.

Grocery store point-of-sale receipts are perfect for informing customers of upcoming sales or providing “your next purchase” coupons. The customer scans the QR code after putting their purchase away in the fridge or cupboard to see where they can save next time.

Store signage codes can declare the day’s specials and point the way. “Save $1 on Store Brand Cereals! Just head to aisle 7!”  Storefront displays can be scanned for a similar “Come inside for…! “ message.

For retail businesses, product tags and packaging can have codes that bring up customer review forums or similar product suggestions.

Codes placed on brochures, mailings and business cards can reveal your manufacturing or contracting company’s most pertinent information, key benefits and unique services and selling points.

Start by asking yourself; What kinds of focused content do we want to push?” Then take a look around your store, office or at your print pieces to determine your code’s placement. Start with a basic strategy and up the creativity as you go.



Scanning a Win-Win Strategy

Scanning a Win-Win Strategy
QR codes let you control where the customer goes, conveying your exact desired message. This powerful square of pixels comes with a long list of benefits:
  • Create QR codes for little or no cost
  • Widen your marketing net to the increasing number of tech-savvy customers
  • Print marketing can offer limited space; QR codes direct customers to your readily available, more detailed website
  • QR-coded collateral can allow customers and networking partners to save your phone number to smartphones or email with no typing
  • Determine your successful products or offers with code scan tracking
  • The customer feels appreciated, like you took extra steps to save them a few of their own
On the flipside, your customer gets the convenience of skipping a backslash-heavy URL typing session. A direct line to more detailed mobile content is provided, as are coupons or an inside track to sales and specials. QR codes benefit everyone involved.



Some Must-Remember QR Essentials

Some Must-Remember QR Essentials
  • Include a direct link with the code for the QR uninitiated
  • Include a concise, one sentence description/pitch
  • Ensure the code is big enough to get attention and is placed where customers can scan on the go, at their convenience or while waiting


Quick Response, Quick Connections

Quick Response, Quick Connections
You’re always thinking of new ways to connect with your current customers and new prospects. Bringing new and familiar faces through the door of your business is what QR codes are all about.

QR codes open up a fresh dialogue, resulting in customer excitement and loyalty, added revenue and an effective tool in your marketing belt.




Wednesday, March 13, 2013

The Great Mobile Debate: Site or App?



Look up from whatever you’re doing right now. How many people are fiddling with their smartphones, entranced by a glowing screen of content? If they’re not texting, they’re preoccupied with either a mobile app or a mobile site. Can your small business be found in either of these realms?


Mobile Sites and Apps

Differences in Purpose
Mobile sites and apps have very similar DNA. Both give your small business:
  • Extended marketing reach
  • A fresh visibility on the essential mobile platform
  • Smartphone-friendly information
  • Customer interactivity
Apps match sites function-for-function with one big difference; apps are essentially a piece of software for your smartphone. They are native to your phone and dedicated to an explicit function, much like Microsoft Word is housed in your PC for word processing.

Mobile sites and apps are virtually neck and neck in functionality, but which does your small business bet on? Here’s a look at both horses in this race.



Mobile Sites in Small Business

Mobile Sites in Small Business
Waves of studies point to droves of people accessing mobile sites daily. They prefer mobile browsing over apps for business searches and shopping . If you present customers with a compelling mobile site, they have no need to comb through an app store.

Mobilewebsites are universal and all-inclusive if optimized properly. Sites will ideally be built to work on rival smartphone giants iPhone and Android, as well as stragglers Windows and BlackBerry. Apps must be built individually for one platform at a time. Unless you have the budget, potential customers may be left out.
.
Finally, the simple, critical factor of cost favors mobile sites, as they are considerably cheaper to develop than a mobile app.



Mobile Apps in Small Business

Mobile Apps in Small Business
Smartphone users spend more time on mobile apps than mobile sites. A recent study found that 82 percent of “mobile media minutes” are dedicated to apps over mobile browsing. Another survey indicated that most of this time is divided between personal finance managers, calendars, GPS navigation and social media.

An app’s ease of access factors in. Customers click the app homescreen icon, and they’re in. Once the app is downloaded, they don’t have to worry about spotty mobile web reception or password-protected WiFi. The app icon will be laid out clearly and conveniently on their phone. 

Apps give your small business a powerful presence in the customer’s life. If you offer a useful app, customers will dedicate valuable smartphone real estate and memory to your small business.



Base Mobile Design on Your Business

Base it on Your Business
Your business should consider investing in a mobile presence. Comparing the costs and considering the virtual functionality tie, start with a mobile site. If you have the budget, go for an app or a full-blown site/app mobile campaign. If you decide to dip your toe or dive right into the mobile waters, you will be very happy with the results.